Error situations may still occur in the 'E-services' section at Job Market Finland due to the update. If you are unable to process an official matter due to an error, please contact your local TE Office or, if you are a customer of the local government pilot, please contact your municipality. Matters left unhandled due to error situations can be corrected afterwards.
Service disturbance notices and instructions
The chat and online services of the national advisory services may be temporarily disrupted due to the unavailability of data connections.
If you have been unable to process your case due to a service disruption in the E-services, please contact us again later. We consider the day you tried to call our advisory services or use the online services as your date of service use. Cases that have not been dealt with due to a disruption can be rectified afterwards.
Please note that, if the advisory services are closed, you can submit a contact request via Job Market Finland’s E-services. Similarly, in the event of a problem with E-services, you can contact our advisory services.
If you request a call-back, we will call you as soon as possible. Unfortunately, in case of disruption, we cannot guarantee to call you back on the same day.
Service disturbance notices
There will be an outage in the E-services of TE Services from Thursday, October 10 at 4.30 pm to Tuesday, October 15 at 8 am. During the outage, personal customer and employer E-services will be unavailable and there may be service breaks at Job Market Finland. Logging in to Job Market Finland is also not available during the outage and there may be gaps in the information content and the functionality of the links.
The telephone and chat services of TE offices' personal customers and business and employer services are closed due to a change in the information system. The Enterprise Finland Telephone Service and Yrittäjän talousapu councelling service will offer their services as normal both by phone and chat.