E-services

Personal customer's channel for handling matters with employment officials

Welcome to using our services!

Log in and handle official matters in the E-services at Job Market Finland

The 'E-services' section is the electronic transaction channel of employment services at Job Market Finland. Using the E-services, you can register as a job seeker, which is a prerequisite for applying for an unemployment benefit. In addition, you can report the progress of your employment plan and changes in your job search. Through the 'E-services' section, you can also apply for labour market training and apply for a start-up grand to start a business.

By using the E-services at Job Market Finland you can

  • register as a job seeker and apply for an unemployment benefit,
  • monitor the status of your job search,
  • agree upon an employment plan and notify officials of its implementation,
  • notify officials of changes in your job search,
  • apply for labour market training, and
  • apply for start-up grant
  • apply for reimbursement of travel and accommodation costs
  • apply for payment of the discretionary expense allowance
Log in

Notice

From 8 September 2026, you can get the certificate confirming that your job search is valid directly from the E-services section.

If you need to prove that your job search is valid as a job seeker, you can print a certificate in the E-services section under “Customership information”, following the Finnish section “Tulosteet ja todistukset” and “Lataa todistus (PDF)”.

Alternatively, you can log in to the E-services section on your mobile device, open the certificate on the screen and show it from your mobile device.

The chat and online services of the national advisory services may be temporarily disrupted due to the unavailability of data connections.

Service disturbance instructions

Job Market Finland may experience temporary disruptions.

How to act if you have been unable to handle your matter due to a disruption in the E-services section

If you have been unable to handle your matter due to a disruption in the E-services section of Job Market Finland, please contact your local employment authority. The date when you attempted to use the online service will be considered your date of contact. Any pending matters caused by the disruption can be corrected afterwards.

The Job Market Finland's regional pages contain contact information provided by employment authorities.

Back to Job Market Finland

An employment official will send you a text message notification in advance to remind you of the deadline of a binding measure if you have given them your telephone number.

The employment official introduced text message reminders on 1 March 2026.

You can receive text message reminders of: 

  • participation in an initial interview, a job search discussion or a supplementary job search discussion, 
  • expiration of the application period for a job assigned to you by the employment official, 
  • approaching deadline for a task agreed on in the employment plan or an equivalent plan, and 
  • approaching deadline for responding to a request for clarification, a request for further clarification or a hearing (also if you have announced that you would submit attachments later). 

If you have an obstacle that prevents you from attending an agreed-on meeting, contact the employment official in advance and book a new appointment. 

Please note

To receive text message reminders: 

  • the employment official must have a single phone number on record for you,  
  • the phone number must be Finnish, and 
  • the phone number must not have any special characters, such as parentheses, periods or letters.  

The number may include the country code +358 or 00358, but the number may also be recorded without a country code. 

Text message reminders from the employment official:  

  • will not include links,  
  • will not request personal information, and  
  • will be sent by ‘TyömarkTori’ (messages in Finnish) or ‘Jobbmarknad’ (messages in Swedish). 

You cannot reply to the text message reminders.  

In addition to text message reminders, you can receive Suomi.fi reminders about unemployment security if you have activated Suomi.fi Messages. You can also receive messages from appointment reservation systems if the service in question is used in your employment area. The employment official can also send you text messages from other phone numbers. The information described on this page only applies to automatic text message reminders. 

 

 

Official mail primarily digital starting on 14 April

Official mail is becoming primarily digital. As of 14 April 2026, when you identify yourself in Job Market Finland or another authority’s electronic service for the first time, you will be directed to activate Suomi.fi Messages. From then on, that is where you will receive mail from several public authorities. Suomi.fi Messages will replace official paper mail.

Read more