Terms of Use for Job Market Finland’s jobseeker profile interfaces
Parties and roles
- Service Provider, Interface owner = The KEHA Centre.
- Interface user = An organisation that commissions the interface technically.
- Jobseeker profile = A personal presentation of a jobseeker that supports their finding of employment.
Conditions for use that are binding on the parties
The Terms of Use (“Terms of Use”) laid down below govern the use of the Job Market Finland service platform and the interfaces for jobseeker profiles included in it (“Interface”) produced by the KEHA Centre (“Service Provider”). The organisation commissioning the interface (“Interface User”) must read these Terms of Use.
Both the Interface User and the Service Provider commit to comply with these Terms of Use.
The purpose of these Terms of Use is to guide and commit the Interface Users to use the Interface in accordance with the terms set by the Service Provider and with Finnish legislation and requirements issued by the authorities. The parties are committed to operate in an ethical manner and in accordance with good conduct and applicable legislation.
1. Service Provider’s rights and liabilities
After receiving the commissioning notification and reviewing it, the Service Provider must provide the Interface User with the appropriate user IDs by secure mail. In this message, the Service Providers must also deliver the technical description and instructions of the Interface to the Interface User. The service is always opened first in the test environment. After a successful testing phase, the Service Provider must deliver the user IDs of the production environment to the Interface User.
The Service Provider must endeavour to keep the Job Market Finland service platform and the Interface in 24/7 operation but cannot be responsible for the operability of the system, interruptions caused by technical errors and maintenance or installation work, data communications disturbances, or for any alteration or loss of information or other similar data due to these reasons.
The Service Provider is not responsible for any costs caused to the Interface User by possible defects in the Interface.
The Service Provider has the right to temporarily interrupt the use of the Interface if it is necessary due to, for example, technical changes or updates. The Service Provider informs the designated contact persons of any downtime as soon as it is known. The Service Provider is entitled to provide the Interface as it sees fit and to alter its content.
In addition, the Service Provider has the right to temporarily prevent Interface use in a fault situation. After questioning the Interface User, the Service Provider has the right to terminate the Interface User's access right either permanently or for a fixed term if necessary.
2. Interface User's rights and liabilities
In their own systems, the Interface User is responsible for implementing the technical requirements concerning the Interface and for the operability and compatibility of the required hardware and software with Job Market Finland.
The Interface User is responsible for all personal costs arising from the use of the Interface.
The Interface User is responsible for ensuring that the jobseeker profile interfaces are only used to carry out measures that promote employment.
The Interface User has the right to terminate their use of the Interface at any time by unilateral announcement. These announcements are sent to tmt-rajapinnat@keha-keskus.fi.
3. Technical requirements
The technical requirements of the interfaces are available in a separate technical document.
4. Data security, data protection and processing of personal data
The Service Provider must arrange the Job Market Finland service platform's and the Interface's data security in compliance with common good practices and strive to prevent unauthorised access to their information systems by means of appropriate technical and administrative measures.
Processing of personal data at Job Market Finland is done under the privacy statement.
The Interface User is responsible for ensuring the consent of the end user to transfer data to Job Market Finland. Upon the end user’s acceptance of the Job Market Finland Terms of Use and authorisation of the data transfer to the jobseeker profile, the Service Provider becomes the controller of this data.
The consent given by the end user of the interface is provided for a single transfer. The end user may opt to transfer data more than once, which means their consent is asked for each time. If the end user wants to delete their data from the jobseeker profile, they must do so through Job Market Finland. Otherwise, data in the jobseeker profile will be retained for one year by Job Market Finland. If the jobseeker does not log into to the Job Market for one year, the data stored in their jobseeker profile will be deleted.
The Interface Users is independently responsible for appropriate processing of personal data and for compliance with the legislation in force at the time.
The Interface User is obliged to protect the identification data required for the use of the Interface.
5. Interface Users' register data and their use
The Interface User must provide the necessary information required for using the Interface. The Interface User's personal data is stored in Job Market Finland's contact information register for stakeholder cooperation. The Service Provider processes the Interface User’s personal data in accordance with the register’s Privacy Statement and applicable privacy legislation.
6. Changing the Terms of Use
These Terms of Use can be updated by the Service Provider, and the Interface Users will be notified of any changes, which they approve by continuing to use the Interface. Changes to these Terms of Use will take effect according to the schedule given by the Service Provider.
7. Appeal
Decisions made by the Service Provider, which affect the Interface User, can be appealed as stipulated in the Administrative Procedure Act (434/2003).
The Service Provider can make the following decisions that affect the Interface User:
- Refusing the commissioning of the Interface. The Service Provider must provide the justifications for the decision to the person who submitted the Interface commissioning notification.
- Temporarily restricting the use of the Interface when the reason is an infringement of these Terms of Use in Job Market Finland.
- Temporarily preventing the use of the Interface when the reason is a significant violation of these Terms of Use in Job Market Finland.
- Permanently preventing the use of the Interface due to a significant and continuous violation of these Terms of Use. If the use of the Interface is permanently prevented, the Interface User will be allowed to reapply for the right to use the Interface by submitting a new commissioning notification within six (6) months of the decision.
A decision pursuant to item 2 can be implemented with immediate effect if this is necessary for the securing of public trust in Job Market Finland, based on clear malfeasance, publication activities that violate the law or for the protection of the personal data of Job Market Finland users. In such a situation, the Service Provider must immediately contact the Interface User to rectify the situation and clear up the matter.
An appeal can be submitted to the Service Provider either electronically or by post.
- Electronic appeals: kirjaamo@keha-keskus.fi
- Appeals delivered by post:
Employment, Administration and Development Agency (KEHA Centre)
P.O. Box 10, 00073 KEHA
The Service Provider must handle the appeals expeditiously and deliver the decision to the concerned party.
If the Interface User rectifies the improper procedure within the appeal period, the rights to use the Interface can be restored before the matter is decided.
8. Applicable legislation
When operating on Job Market Finland and using the Interface, the Finnish legislation and the binding instructions given by Finnish authorities apply.
Updated: