First features of the electronic services reform of the E-services of TE Services are now available for customers
The first stage introduces requests for clarification and labour policy statements into the new E-services.
For the user transition from one E-service to the other, different-looking form happens by using authentication information. This transition is safe and the E-services guide the user.
When you are logged in the E-services of TE Services to handle your unemployment security, you will be transfered to the other, different-looking form and into another system. After handling your requests for clarification and labour policy statements you will automatically be returned to the E-services of TE Services.
Digitalisation of TE services is progressing
The project to digitalise employment and economic development services is working to update the central government’s employment and economic development services and make them electronic. At the same time, the E-services of TE Service will gradually be transferred to a system environment that is being built in Job Market Finland. The aim is that both the E-service of TE Services and the customer relationship management system would be mostly updated by the end of 2023.