Education and training guidance

Education and training guidance is a nationwide service that provides answers to questions regarding applying for education, study content, benefits, and professions.

0295 020 702

When you call, you may select English for the language of the service.

The telephone service is available from Monday to Friday between 9 am and 4.15 pm. In July, the service is open from 9 am to 3 pm. The price of the phone call depends on your operator contract (cell phone or local network charge). The queue time is also subject to a charge.

Callback requests

We answer callers in their calling order. If all advisers are busy when you call, you can stay on hold. Between 9 am and 1.30 pm you can also choose to leave a callback request which means that you will be called back once that day from a number starting with 0295. If you are offered the option to select a callback request, we recommend that you select it. When you call the service, you will always receive up-to-date information on the queue to the service and instructions on how to proceed.

Chat service

TE Customer Service Centre’s experts serve you in the chat on this page from Monday to Friday from 10 am to 3 pm. Currently, the chat service only works in Finnish.

Contact us on the web

Do you need help with questions related to training, professions, or financing your studies?

Education and training advisors will respond to your message within five business days as encrypted email. You can only open the message on one device and the link is valid for 30 days.

Currently, the service is available only in Finnish.

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Education and training guidance on Facebook

On our Facebook page for education and training guidance we share information on current topics regarding education and training. Currently, the posts on the page are only in Finnish.

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