How to contact the employment authority

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When you need to contact your regional employment authority, you can submit a contact request in the E-services section of Job Market Finland or use some other channel indicated by the employment authority. You can find employment authorities’ reported contact details on the Regional pages of Job Market Finland.

Submitting a contact request in the E-services section of Job Market Finland

You can submit a contact request if you need guidance in matters such as employment, education opportunities or unemployment security. You can submit a contact request if your job search is active and your phone number is saved in your customer information. After you have submitted a contact request, the employment authority will contact you by message or telephone.

How to submit a contact request

  • Log in to the E-services section in Job Market Finland with your online banking ID or mobile certificate.
  • Click “Submit a contact request” under the Shortcuts heading.
  • Select a topic that matches your contact request. Enter a brief description of what you want to discuss.
  • After you submit the contact request, you will receive a confirmation that your message has been saved.
  • You can submit a contact request at any time. The E-service activity is open 24 hours a day.

Advice on using E-services in Job Market Finland

If you need help using the E-services section of Job Market Finland, you can call the online helpline for Job Market Finland. The helpline can help you with things like identification, navigating the service and filling in forms.

Job Market Finland's E-services advice

Contact details reported by employment authorities 

If you want to contact an employment authority directly by telephone or by visiting their office, you can find employment authorities’ reported contact details on the Regional pages of Job Market Finland. 

On the front page of the Regional pages, select your employment area or municipality of residence. You can then access your local regional pages, which will have the contact details reported by the employment authorities. Use this information to contact your local employment authority directly.

Regional pages of Job Market Finland