Analytics and feedback system

The Job Market Finland service uses the Matomo analytics tool to collect statistical data. Examples of such data include:

• the number of visitors on the services website
• terminal devices which have been used to access the service
• web addresses from which visitors to the services originate
• individual pages that visitors have viewed.

The data collected by the analytics tool never includes the person's name, social security number, or other similar identifying data. The IP address collected by Matomo is also encrypted so that the user cannot be identified. In addition, Job Market Finland does not use this data to attempt to identify individual website visitors. If the user has configured "Do Not Track" in the web browser, the analytics tool will not collect or monitor browsing data. 

In addition, the Job Market Finland may save contact details given by the user – usually email address – if the user leaves feedback. Feedback is used to improve the service, and non-mandatory contact information can be given if the user wishes to receive a response for their feedback. Feedback and contact data are removed from the feedback system every 12 months.