Refugee counsellor

Reception centres and organisations.

Browse job postings: Refugee counsellor

Refugee counsellors are required to have good interaction skills, as the work involves engaging with people from different cultures and backgrounds. This profession requires cultural sensitivity and the ability to communicate clearly. The work calls for flexibility, understanding and tolerance.

Organisational skills are also needed, as refugee counsellors often serve as a link between refugees and local authorities or other service providers. Good problem-solving skills are essential as refugee counsellors often encounter situations where practical solutions need to be found quickly.

Refugee counsellors must be very familiar with applicable legislation and the service system so that they can direct refugees to the right services, such as health care, housing services and education. Empathy and mental resilience are important, as this work can be emotionally stressful when meeting people who have gone through traumatic experiences.

Refugee counsellors must also have a high stress tolerance. Versatile language skills are an advantage. Skills in using information technology and a drivers licence are necessary.

For example, an educational background in the social and health care sector is suitable for this profession. Some universities of applied sciences and universities offer multicultural studies. Training in immigration and refugee issues is provided to those already working in this profession.

Search for study options (studyinfo.fi)⁠

The data is based on the median income, meaning the amount of salary which is the middle of the salary amounts arranged in order of magnitude.

Source: Statistics Finland's structural statistics on wages and salaries